My husband and I were looking for flooring to replace old carpeting. Alex helped us to pick out tile for our office and our Master Bath and Closet. He was very knowledgeable about the tiles and helpful picking out what would be best for each type of room. Our installer Val and his son measured and installed our tile with meticulous care and precision. It looks amazing and we were so pleased with the professional yet friendly communication and service. So much so that we just went back this week and got carpet samples from Roy who also was wonderfully patient and helpful in choosing the carpeting that would best sere our needs. We have picked out a carpet and look forward to another excellent experience carpeting the rest of our home. Thank you to everyone at Nielsen Brothers for your outstanding work and communication from start to finish. Pat & Dick Hybak
In store service was friendly and personal. Scheduling the measurement and install was flawless and the installers not only did a great job They cleaned up after themselves!
Great customer service. Prompt with providing the estimate. Installer was knowledgeable, timely and did a great job. I would highly recommend!
Good knowledge of floor products, efficient service, reasonable prices.
Carpet installation in our new home went great. However, having installers go to our old home to do a patch/fix job before putting it on the market has not happened as expected. Hoping they will resolve this problem soon!
I have had carpet done by Nielsen Brothers twice. They are very nice, professional, and the installers we very quick, and did a awesome job.
Worked with Huston. He gave me a great choice of carpets and tiles. Everything was done on time, correctly and no mess afterwards.
Houston was amazing with us and helped us work through a very proactive board. The installation crew was top notch. We couldn't be happier. This is the second time we've worked with Nielsen Bros and we will work with them again if we need …
Houston has been great he has worked with us through it all even when we changed the plan mid way thru the project.
After having trouble finding a flooring installer to help us fix some issues with our basement subfloor we checked in with Nielsen Bros. They went above and beyond – finding an installer who could help us with the subfloor problems. We …
We purchased carpet for our livingroom and bedrooms. We got a great price. Our sales man was Huston. He was wonderful through the process. They held on to our carpet till we were ready for install. The installers were very curtious, showed …
I worked with Huston and was very pleased with how professional he was. They did a great job!
Nielsen Brothers were fantastic to work with .From Salesperson to Installers. Job well done !
All phases from sales to final install went smoothly, everyone involved was professional.
Smith Pat & Candy
Love your service. Great Carpet and wonderful people to work with.
Houston at the Auburn store was wonderful to work with. He is very knowledgeable and whenever I had a queston it was handled to my satisfaction and quickly. If I called and he had another customer, he called me back as soon as he could. I …
Easy & quick. Houston made the process so simple. He lead me to exactly what I wanted. I highly recommend Nielson Bros Flooring.
Straight David and Darilyn
great to work with and an excellent job.
Great sales staff, awesome installers, transparent pricing. We will always go to Auburn Neilsen Bros for all ourights future flooring needs!
The look is great! The install went smoothly. What more could I ask for.
I love Nielsen Brothers ......... my new carpet was installed by two excellent installers. It is absolutely fantastic looking. Now my home is really my home. I also did not have to wait a long time to have it installed......"Yeah"
When my friend and I entered the store to first inquire about carpeting, the gentleman that showed us the different carpets was very polite and professional. He answered all our questions. He even traveled to my home to get correct measurements, because believe me, I know nothing about measuring for a carpet.
Thank you all for being so nice.
When my friend is ready, she will be purchasing her carpet from Nielsen Brothers too.
Very friendly , knowledgable , lives up to promised pricing , time schedule ,& quality .That is what I am looking for .
My wife and I had a great experience at Nielsen Brothers Flooring in Auburn. We purchased new carpet and vinyl flooring. Our salesman Roy Ornelas was outstanding with his knowledge and service. If we ever need any other flooring in the …
Our order with Nielsen Bros Flooring was very successful. It was easy, efficient, and reasonably priced. Our salesperson, Houston, took great pains to show us a variety of products and ones that met our needs. I highly recommend this company. You won't be disappointed!
Arrived on time, as scheduled. 2 employees to demo, and install simple carpet in a mstr bedroom of a 1000sq ft rambler with a pair of garden (back) doors & a 6' closet in Bonney Lake. Clean, quick removal. They did a good job with a very …
Everything was very well done. From the sales people to the installers, it was all very smooth. We had lots of questions which were satisfactorily answered. Very professional. This is the 3rd time we have used Nielson Brothers Flooring .
The installation of our flooring was smooth and easy. The crew was considerate, fast, and did great clean up. Very good job.
We needed to buy a new carpet after living in our home for a couple years. The previous owners had cats and the carpets smelled and had many stains, even after hiring a steam cleaning service and using a rental carpet cleaner a few times. …
We were very happy with the staff and service from Nielsen Bros. Flooring. Our new floors are wonderful, I wish we would have done it years ago!
I’ve partnered and worked with Mike Stumpf several times to provide flooring services for our clients. Mike is responsive, knowledgeable and always goes above and beyond to meet steep deadlines as we prepare properties for market. Our …
In the past, we have used Nielsen Bros. and was very satisfied with their service and work. This time I chose Nielsen Bros. because of their past service, but mostly because they had donated carpet and installation to the Queen Anne …
Nielsen brothers were professional and did an excellent job of installing the carpet in a large area with several corners.
Great service, professional and friendly
Gus was amazing as an installer, and the carpets turned out beautifully.
NIA was a great help every time, great customer service, Verry knowable! I am recomanding Nielsen Bor's to everyone needing tile,hardwood, or carpet.
Good experience. Fair price, excellent install, well done.
Competitive prices....pleasant to work with....installers were great!
Great Service, on time and on budget, great outcome!
Great product, great sales experience, great price and great installation. Nielsen Bros Flooring was a great choice.
Nielsen Brothers donated the carpet AND installation for our social service nonprofit. Thanks for being such a fantastic community partner and making such a beautiful difference in our office!
Very nice job! The work done was very clean... Also very nice people to work with.
A great group of people ready to lend their expertise. I have had a number of dealings with them and have always been satisfied with quality of materials and expert installation.
Polite, competent --- good advice, top quality brand name products, surprisingly competitive prices (compare Big Boxes and the Internet), lots of samples to take home, no pressure, prompt delivery. We installed LVT and modular carpet …
Nia was so helpful and professional every step of the way ! The Nielsen Bros Crew also were 5 *** in paying attention to detail and providing quality work. I can highly recommend Nielson Bros.
Great prices! Great quality product! On time perfect job done by the nicest installers I've ever met!
Prompt, friendly service. Would recommend to anyone!
Nielsen Bros. made the process easy. Once we made our decision the installation was booked and we had two fabulous installers. Smooth process from start to finish!
Great experience and great products. We've been using Nielsen Bros Flooring for years and will continue to do so.
Real patient and customer focused. Micheal Nielson delivered the best experience you could have when shopping for a carpet. We are very happy with our carpet.
Great service and knowledge. Just would have liked to know extra full boxes unopened were not returnable.
Wonderful service, high quality carpet and great install. Very professional, on time for install and super competitive pricing. Highly recommend.
good job and good staff. very pleased. will use again.
I needed someone to install padding after a water leak and Nielsen's was more than happy to assist me. Made the renovation so much easier for me.
We had a great purchasing experience with Nielson. Nia did a great job helping us pick out the right carpet for our home. However, we didn't care for one of the installers that was assigned to us. I found open package of food, drinks, and …
Mike and his team were fast, honest and fairly priced.
I will continue to use them and refer them to friends and customers.
Wonderful and caring. All work was stellar. A very conscientious company that is very client focused.
Great service from start to finish!
Nielsen Bros Flooring was a pleasant surprise to work with. I had a small flooring job and they treated as if it was a major undertaking. Really appreciate their professionalism and the price; and, the gentlemen that did the work was outstanding-beyond my expectations (he even fixed my running toilet!). I will definitely use them again!
Collins Ira & Helen
Always a pleasure to deal with Nielsen Brothers. Just had our 3rd Nielsen Bros floor installed and love it!
Benson Bob & Gloria
Loved dealing with Mike from Nielson Bros and Gus did a fantastic job with the installation! This is our second time using Nielson Bros and we plan on using them again in a year or so.
We were selling our house and had limited time. Mike helped us get new carpet quickly, and it looks great. At a great price, too.
we have had an issue with the carpet we purchased. the installation was perfect. Michael stumft the sales manager came over to assess the problem and they are replacing it. this is a business that stands up for their customers and behind …
Nielsen Brothers did our carpet in 2016. We replaced the entire house. NB did the entire job in a single day and did an excellent job at that. The seams all look wonderful (which means you can't see them at all), they took away all the old …
Our carpet has been in now for 2 years. It has served us in exactly the same way Nielsen's predicted. It was a pleasant experience to deal with this store from beginning to end. Delivery was on time, carpet laying was completed with minimal…
Excellent service from our salesperson Mike. His recommendation was spot on. Love the flooring and how simple it was to install. Did the whole job myself in one weekend with a straight edge, jigsaw and razor. This is second time I have used Nielsen's – only place to buy flooring!
Efficient, courteous, prompt and we are completely satisfied!
Mike and his team are amazing. From bid to install. Very professional and respectful of your time, budget and home.
Mike and his team are amazing. From bid to install. Very professional and respectful of your time, budget and home.
I worked with Mike Stumpf for the pricing, installation and style on carpet for a rental I own. Mike helped me weed through the carpets to find a carpet that should work, last well and have a great look and feel. The carpet I chose has the …
We met Michael Richardson at the Belleuve showroom. He showed my dautghter amd me how different carpets would look in large areas. Michael let us take several samples home and then after the family decided on the selection Michael came over…
If you need carpet, look no further. Michael Stumpf was great to work with and not only got our carpet in within a week, but he also had a guy come out to fix some cracks in our floors prior to putting the carpet in. The crew that came in …
Had a great experience with Michael at Nielsen Bros. I was looking for a small piece of flooring to make a repair. Michael took the time to search their storage area. He had to move a bunch of stuff around with their forklift and came up …
We looked at several flooring places and were impressed with Mike's knowledge and no pressure sales approach. We got a great price, but did have to wait for the installation as his best installer wasn't available right away. He was well …
Mike worked really hard for us and did a great job. Store has great selections to choose from as well.
Cheryl K. Lee
Neilsen Bros. had the carpet quality I wanted, it was great working with the company and the installers did an excellent job;. I'll be working with them again to install my hardwood laminate flooring.
Mike is great! We love the carpets we choose for our 2 bedrooms and the stain remover he suggested is fantastic! Are real must-have if you have pets or red wine drinkers in the house.
Mike at Nielson was great to work with and able to accommodate our schedule for installing carpet in our new home before we moved in. The install crew was very detailed & professional. We will definitely be contacting Mike in the future for…
Service was exceptional. Mike was very helpful and went the extra mile to make sure we were happy.
Very pleased with the product as well.
They have a great product and their installers are perfect
Just had our flooring installed and it looks amazing!!! The install was surprisingly fast and the installers extremely professional....Our in store experience was just as impressive – its astonishing to see that many tile and hardwood …
Had a wonderful experience with Nielsen Bros of Lynnwood. We went into the store during a sale to check out carpet for our home. We are an engaged couple that had done some research on what was best. Had a rough idea on what we wanted with a lot of questions. Michael the salesman answered all our questions with clarity and ease. He was very good about being low pressure and giving us the space to look, talk, and discuss our decision. It was the perfect consumer experience. The installer arrived on time and was very nice, professional, clean, and experienced. The carpet truly looks like a million dollars and has dramatically changed the look and feel of our home. There is no question we made the right choice.
We have since looked at big box retailers and seen what they offer for a slightly lower price point and cannot imagine installing it. Nielsen is a bit more expensive than big box but the quality is significant. This adds lasting value to a home and you are well served in using them. We will buy more carpet from them in the future.
We are very appreciative that we were helped to find the right product, installed beautifully and correctly, and done on our timeline.
Incredible experience working with Nielsen Bros from beginning to end! Beautiful carpet choices, expertly installed, professional, the scheduling couldn't have been smoother & easier. 5 stars – a perfect 10!
We love the carpet we purchased from Nielsen Bros. The customer service was outstanding. We needed to have the carpet installed within 2 weeks of ordering and they made that happen. I would highly recommend this company and their carpet.
We went to Nielsen Brothers after having a horrible experience with a different carpet company. Nielsen Brothers helped us find a quality carpet and the installation was excellently done. We appreciated their good communication and they …
Awesome experience, Mike is easy to work with and very knowledgeable.
Our installer was Val and he was amazing. The end result was a perfect floor and a super clean job. The whole experience was so positive and exceeded my expectation. I will call next time we need any flooring, we will be building soon. If …