When someone asks Mike Nielsen what he’s most proud of, the answer is simple. It’s not a product line or a sales number. It’s the people and how they show up for the customer every time.
“I’ve always viewed my job as helping people and not trying to sell them something,” Mike says. “I think people feel that help. They feel that relief they can come in and service all their needs and make it a pleasant experience.”
The feeling of relief is the goal. It all begins when a customer walks through the door.
Glenn and the Sales Experience
Ask anyone who’s visited our Lynwood Flooring showroom, and Glenn’s name will likely come up. As one of our sales professionals, Glenn has been with us for six or seven years and consistently earns praise by name in customer feedback.
It’s not hard to understand. Glenn approaches conversations like Mike does. The goal isn’t just to sell, it’s to understand who the customer is and what they need. Whether someone walks in knowing what they want or has no idea where to start, they leave with a plan and confidence to move forward.
That’s the experience Nielsen Brothers has been bringing to Greater Seattle homeowners since 1946. It feels more like a helping hand than shopping.
The Installation Crew: Hardworking and Considerate
Pride doesn’t stop at the showroom door. Some of the most consistent positive feedback Mike gets is about flooring installation crews, especially when it comes to carpet flooring.
It makes sense. Having your furniture moved, your floors pulled up and your home turned upside down for a day is a lot to deal with. Because it’s so disorienting, it’s reassuring when the end result is what you wanted.
The crews focus on more than the technical side of the job. They work quickly, handle your home with care and when the job is done, put everything back together before they leave. Most full-size houses are done within one to two days so customers aren’t stuck living on a construction site longer than necessary.
“I get a lot of very good feedback on how hardworking and considerate our installers are,” Mike says.
The Specialty Work Others Don’t Do
The five-star reviews aren’t just about efficiency. They spotlight the craft.
Nielsen Brothers does more specialty carpet work than most places. Services include:
- Wool carpets
- Runners
- Complex seaming
- Hand-finishing
In 2026, not as many people are learning the trades. When you choose us, you’re getting a team who’s been honing their craft for decades.
Our experience gives you a finished product done right. Seams disappear. Runners lie flat and stay flat. Edges look the way they should. The end result is one you struggle to put into words. It’s the kind of result that speaks for itself, and shows up in the reviews.
Putting Life Back Together
There’s another detail that comes up in customer feedback. Our crews re-assemble furniture before they leave.
After a full flooring installation, customers shouldn’t have to figure out how to move a sectional back into place or rebuild a bed frame. The Nielsen Brothers team takes care of everything. When the job is done, your home will feel like home again.
Experience the Difference for Yourself
When you shop with Nielsen Brothers Flooring, you always get a team that genuinely cares about getting it right. Our owner comes out, measures your space and guides you through the entire process.
Getting ready for new floors in Greater Seattle? Contact us to get started!
